FAQ
Here you will find answers to our most frequently asked questions. If you still can't find what you are looking for, you are always welcome to contact us at hello@lioranails.se , we will be happy to help you! ✨
✨ About Liora
Why we started Liora Nails?
Liora Nails was born from a simple idea, that everyone should be able to feel beautiful and confident every day. We saw how many people longed for stylish, trendy nails that are easy to use but maintain high quality. That's why we created press-on nails that combine style, durability and simplicity. For us, it's not just about nails, but about giving you a sense of luxury and joy in everyday life and letting you express your personality in your own way.
How was the idea behind Liora Nails born?
The idea grew out of frustration: it felt difficult and time-consuming to always have to go to a salon to get beautiful nails, while many false nails on the market were of low quality or had boring designs. We thought – what if there were nails that were as beautiful as salon nails but simple, durable and accessible to everyone? That was the start of Liora Nails. ✨
Do you have a physical store that you can visit?
We do not currently have a physical store, but Liora Nails is available exclusively online. This allows us to keep prices low and at the same time offer a larger range directly to you. Convenient, safe and always available. ✨💅
How can I give you feedback?
We love hearing from our customers and are always happy to receive ideas and suggestions. hello@lioranails.se .
Are you a Swedish company?
Yes, Liora Nails is a Swedish company based in Sweden. We always follow EU regulations for cosmetic products and are here to provide you with fast customer service and safe deliveries.
💅 Product & Usage
How long do press-on nails last?
Our nails are designed to last 1-2 weeks with proper application. Exactly how long they last depends on your daily routine – water and heavy lifting can shorten the lifespan. Many customers experience 10-14 days. You can remove them whenever you want and reuse them multiple times if you take good care of them.
Are the nails reusable?
Yes! If you take care of your press-on nails properly, you can use them multiple times. We recommend that you remove them carefully, clean them thoroughly, and store them well until the next use.
What is included when I order a set?
- Press-on nails
- Small nail file
- Nail glue
- Alcohol wipes
- Cuticle stick
- Instructions
Are your nails hypoallergenic, vegan and safe to use?
Yes! 🌱 All our nails are 100% vegan and made from safe materials. The products are registered in the CPNP (Cosmetic Products Notification Portal) so you can feel safe.
Do you do collaborations?
Yes, we think collaborations are super fun! Feel free to send an email to hello@lioranails.se and we'll get back to you.
💳 Payment & Returns
What payment methods do you accept?
At checkout you can choose between several secure payment options, including card payment (Visa/Mastercard) and Klarna. All available options are displayed at checkout.
Can I return the nails if I regret the purchase?
Yes, you can return your purchase if the package is unopened. As our nails are a cosmetic product, we unfortunately cannot accept returns on opened or used packaging (hygiene reasons).
What do I do if an item is damaged when it arrives?
Contact us directly at hello@lioranails.se with a picture of the item and your order number. We will help you resolve it as quickly as possible.
📦 Order & Delivery
How long is the delivery time?
We ship all orders with Postnord or DB Schenker. You choose the method at checkout. Delivery time within Sweden is usually 2–4 working days.
Do you send a tracking link once the package has been shipped?
Yes, we always send a tracking link via email as soon as your package has been shipped.
Do you deliver outside Sweden?
Yes, we do! At checkout you can enter your address and immediately see if we deliver to your country.
Can I change or cancel my order after it has been placed?
Yes, that's fine – as long as the package hasn't been shipped. Contact us as soon as possible at hello@lioranails.se and we'll help you.
🔒 Safety & Quality
Are your nails registered in CPNP?
Yes! All our products are registered in CPNP (Cosmetic Products Notification Portal) and have undergone the necessary safety reports.
Do your gluetabs contain hazardous substances?
No, absolutely not. All of our ingredients are legal and safe to use. Our nail glue is designed for natural nails and will not damage them.
Are the products tested on animals?
No. Our products are not tested on animals and all our nails are vegan.
Where are your nails made?
Our press-on nails are manufactured in a carefully selected factory in China that meets high EU quality and safety requirements. All products are CPNP registered, made from safe and vegan materials and not tested on animals.
What material are the nails made of?
Our press-on nails are made from high-quality ABS plastic. It is a durable and flexible material that feels light on the nail, while being safe to use and complies with EU requirements.
What do your Glue Tabs contain?
Our Glue Tabs are made from skin-friendly Acrylates Copolymer for good adhesion and Polyethylene Terephthalate (PET) for strength and durability. They are easy to remove without damaging your natural nails and are perfect if you want to change your style often.
What do your alcohol wipes contain?
Our wipes are made of soft polypropylene material and soaked in alcohol and water – a simple and safe combination that effectively cleans the nail surface before application. They are free from unnecessary additives.
🙋 Support
How quickly will I get a response if I contact you?
We always try to respond as quickly as possible. We usually get back to you within 1-2 business days, but during peak season it may take a little longer.
Where can I contact if I have a problem with my order?
If you have any problems or questions regarding your order, you are always welcome to contact us via email at hello@lioranails.se . We will normally get back to you within 1–2 business days.
Thank you for visiting our site!